AFTERCARE

MGFS provide a cost effective and reliable Aftercare service to our valued clients. The Aftercare team sit within our FM department, so they are closely linked to the Helpdesk, Reactive and Planned part of the business, enabling a seamless transition.

The team become the key point of contact for the client from project practical completion throughout the defect liability period. Our clients value our Aftercare service offering, as it provides a dedicated team to manage the defect process, whereby any issues are resolved promptly, communicated with all key stakeholders whilst minimising disruption to the end user operator.